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Software

The Software module helps you track software licenses, subscriptions, and installed applications across your client environments.

Overview

Track and manage:

  • Software licenses
  • Subscription services
  • License keys
  • Renewal dates
  • Compliance

Why Software Tracking Matters

Effective software management helps you:

  • Stay compliant - Ensure proper licensing
  • Control costs - Optimize subscriptions
  • Plan renewals - Never miss a renewal
  • Support effectively - Know what's installed

Viewing Software

Navigate to AssetsSoftware to see all tracked software.

Software List

The list displays:

  • Software name
  • Publisher
  • License type
  • Client
  • Seats/quantity
  • Expiration date

Adding Software

  1. Click + Add Software
  2. Enter software details:
    • Name - Software title
    • Publisher - Vendor (Microsoft, Adobe, etc.)
    • Version - Current version
    • Client - Owner of the license
    • License Type - Perpetual, Subscription, etc.
    • License Key - Serial or product key
    • Seats - Number of licenses
    • Purchase Date - When acquired
    • Expiration Date - When it expires (if subscription)
  3. Optional information:
    • Cost
    • Vendor contact
    • Notes
  4. Click Save

License Types

TypeDescription
PerpetualOne-time purchase, no expiration
SubscriptionRecurring payment, expires
VolumeMultiple seats under one agreement
OEMBundled with hardware
Open SourceFree/open license
TrialTemporary evaluation

Software Detail Page

Overview

  • License details
  • Seats available/used
  • Status

License Key

  • Stored securely
  • Click to reveal
  • Copy to clipboard

Installations

  • Which assets have this installed
  • Compliance status

History

  • Version changes
  • Renewals
  • Modifications

Notes

  • Installation instructions
  • Special configurations

License Compliance

Track compliance:

  • Green - Within license terms
  • Yellow - Approaching limit
  • Red - Over-licensed (compliance issue)

Compliance Alerts

Set up alerts for:

  • Approaching seat limits
  • Upcoming expirations
  • Over-usage

Subscription Management

For subscription software:

  • Track renewal dates
  • Monitor costs
  • Plan budget
  • Receive renewal reminders

Auto-Renewal Tracking

Know which subscriptions:

  • Auto-renew (and when)
  • Require manual renewal
  • Can be cancelled

Reporting

Software reports include:

  • License inventory by client
  • Expiring licenses
  • Compliance status
  • Cost analysis

Integration with Assets

Link software to assets:

  • Track which assets have software installed
  • Verify compliance across all devices
  • Plan deployments

Best Practices

  1. Track all licenses - Include all paid software
  2. Store keys securely - Use the credential vault integration
  3. Monitor compliance - Stay within license terms
  4. Plan renewals - Budget for upcoming renewals
  5. Regular audits - Verify actual vs documented
  6. Document installations - Know where software is deployed