Skip to main content

Payments

Track and manage payments received from clients to keep your accounts receivable current and accurate.

Overview

The Payments module allows you to:

  • Record payments against invoices
  • Track payment history
  • Manage multiple payment methods
  • Handle partial payments
  • Generate payment receipts

Viewing Payments

Navigate to BillingPayments to see all payments.

Payment List

The list displays:

  • Payment date
  • Client
  • Amount
  • Payment method
  • Associated invoice
  • Reference/check number

Filtering Payments

Filter by:

  • Date range
  • Client
  • Payment method
  • Amount range

Recording a Payment

From Invoice

  1. Open the invoice
  2. Click Record Payment
  3. Enter payment details:
    • Amount - Payment amount
    • Date - Payment date
    • Method - How they paid
    • Reference - Check number, transaction ID
  4. Click Save

From Payments Module

  1. Click + Record Payment
  2. Select the Client
  3. Select the Invoice (or invoices)
  4. Enter payment details
  5. Click Save

Payment Methods

MethodDescription
CheckPaper check
Credit CardCard payment
ACH/BankBank transfer
WireWire transfer
CashCash payment
OtherOther methods

Partial Payments

Handle partial payments:

  1. Record payment for amount received
  2. Invoice shows remaining balance
  3. Invoice status changes to "Partial"
  4. Record additional payments as received

Overpayments

When payment exceeds invoice:

  • Record full amount
  • Creates credit on account
  • Apply credit to future invoices

Payment Allocation

When a client has multiple invoices:

  1. Record the payment
  2. Allocate to specific invoices
  3. System can auto-allocate (oldest first)

Payment Receipts

Generate receipts for clients:

  1. Open the payment record
  2. Click Generate Receipt
  3. Download PDF or email to client

Refunds

To record a refund:

  1. Open the original payment
  2. Click Refund
  3. Enter refund amount (full or partial)
  4. Select refund method
  5. Click Process Refund

Accounts Receivable

Monitor outstanding payments:

  • Current - Not yet due
  • 1-30 Days - Slightly overdue
  • 31-60 Days - Moderately overdue
  • 61-90 Days - Significantly overdue
  • 90+ Days - Severely overdue

A/R Aging Report

View aging report:

  1. Go to ReportsA/R Aging
  2. See breakdown by age bucket
  3. Identify collection priorities

Payment Reminders

Send reminders for unpaid invoices:

  • Automatic reminders (configurable)
  • Manual reminder from invoice
  • Customizable reminder templates

Best Practices

  1. Record promptly - Enter payments when received
  2. Match to invoices - Apply to correct invoices
  3. Keep references - Store check numbers, transaction IDs
  4. Follow up on overdue - Don't let receivables age
  5. Reconcile regularly - Match with bank statements
  6. Use consistent methods - Standardize payment processes