Assets Overview

The Assets section is where you document your clients' IT infrastructure in Ascent — hardware, networks, racks, domains, certificates, and software licenses. Assets synced from Level RMM appear here automatically with live status and security data. (Credentials now lives under Knowledge base — see Credentials.)

Overview

The Assets section lets you:

• Track hardware and virtual devices, with optional live data from Level RMM
• Document client networks, including subnets, gateways, VLANs, and DHCP
• Map physical server racks and the equipment mounted in them
• Manage domain registrations and their expiration dates
• Track SSL/TLS certificates and surface ones that are expiring or expired
• Catalog software licenses, seats, license keys, and renewal dates
• Scope most lists to a single client with the global client filter

Asset modules

Each item below is its own entry in the Assets section of the left sidebar.

Assets

Navigate to Assets → Assets (/assets).

Track physical and virtual devices. The list shows Asset, Type, Client, Status, and Level Status columns, and supports a search box plus Type and Status filters. Click Add Asset to create one manually.

Supported asset types include Workstation, Laptop, Server, Virtual Machine, Network Switch, Router, Firewall, Access Point, Printer, Scanner, Phone, Mobile, Tablet, NAS, SAN, UPS, and Other.

Asset status values are Active, Inactive, Maintenance, Retired, Disposed, Stolen, and Lost.

See Assets for full details.

Networks

Navigate to Assets → Networks (/networks).

Document client network infrastructure. The list shows Network, Client, Location, Subnet, VLAN, and a Devices count, and flags networks with DHCP enabled. Use Add Network to record a subnet, gateway, VLAN, and DHCP setting.

See Networks for full details.

Racks

Navigate to Assets → Racks (/racks).

Map physical server racks. The list shows Rack, Client, Location, total Units (U), mounted Assets, and Dimensions. Use Add Rack to create a rack tied to a client and location.

See Racks for full details.

Domains

Navigate to Assets → Domains (/domains).

Manage domain registrations. The list shows Domain, Client, Registrar, Expiration, a DNS Records count, and a Certificates count. Domains with auto-renew enabled show a refresh indicator, and Ascent badges each domain as Expired or Expiring Soon (within 30 days) based on its expiration date.

See Domains for full details.

Certificates

Navigate to Assets → Certificates (/certificates).

Track SSL/TLS certificates. The list shows Certificate, Client, Type, Issuer, Expiration, and Status. Ascent automatically marks each certificate Active, Expiring Soon (within 30 days), or Expired based on its expiration date.

See Certificates for full details.

Credentials

Navigate to Knowledge base → Credentials (/credentials). Credentials moved out of the Assets section into Knowledge base — it's reference/secret documentation rather than infrastructure — but it still links to your assets and software, so it's documented here alongside the records it relates to.

Store passwords and other secrets securely. The list shows Credential, Client, Username, URL, and a count of Links to related items (the count icons cover linked assets and software). Passwords are masked in the list — open a credential to reveal and copy its password (and a live TOTP code, when an OTP secret is stored). Credentials are managed as their own permission resource, separate from the rest of the Assets section.

See Credentials for full details.

Software

Navigate to Assets → Software (/software).

Catalog software licenses. The list shows Software, Client, License Type, Seats, Expiration, a license Keys count, and an Assets count, and can be sorted by column. Filter by client, license type (Perpetual, Subscription, Volume, OEM, Trial, Freeware, Open Source), and expiration status (Expired, Expiring Soon, Active, No Expiration). Org-level software templates are marked with a Template badge.

See Software for full details.

Flexible Assets

Navigate to Assets → Flexible Assets (/flexible-assets).

Document any kind of client infrastructure that doesn't fit the built-in asset types using admin-defined custom asset types ("layouts"). The list shows Name, Layout, Client, and Status, with search and a layout filter. Administrators build layouts under Settings → Assets → Asset Layouts.

See Flexible Assets for full details.

Level RMM sync

Assets synced from Level RMM are linked by a device ID and show live data pulled from Level. On an asset's detail page, a Level RMM card displays:

Field	Description
Status	Online / Offline (also shown as Level Status in the assets list)
Security Score	The device's Level security score, 0–100
Last Logged In User	The most recent user reported by Level
Last Reboot	When the device last rebooted
OS End of Life	Operating-system end-of-life date, flagged when expired
Last Sync	When Ascent last pulled data from Level
Device ID	The Level device identifier

The card includes an Open in Level link that opens the device directly in the Level console. Synced assets are kept up to date in the background — when editing such an asset, Ascent notes that some fields may be overwritten on the next sync.

Filtering by client

Most lists in this section respect the global client filter. When you select a client at the top of the app, the Assets, Racks, Domains, Certificates, Credentials, and Software lists scope to that client. The Networks list does not follow the global filter — it only narrows to a client when you open it through a client-scoped link (for example, from a client's detail page). The Software list also has its own All Clients dropdown directly in its filter bar.

Permissions

Access to each module is governed by RBAC. The Assets permission group covers Assets, Networks, Racks, and Software; Credentials is its own permission group (a sensitive resource that also defines a distinct reveal action in addition to the usual create/read/update/delete); and Domains and Certificates belong to the Services permission group. Owners and admins can grant or restrict these per role under Settings → Users & Access → Roles & Permissions.

Best practices

• Keep expirations current. Domains, certificates, and software licenses are badged automatically when they are expiring or expired — set the expiration date so those warnings are accurate.
• Link credentials to what they protect. Associating a credential with the assets and software it covers makes it easy to find the right secret during a ticket.
• Let Level do the heavy lifting. For monitored endpoints, rely on the Level RMM sync for status, security score, and reboot data instead of editing those fields by hand.