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Organizations

Organizations in Ascent represent separate business entities or tenants within your platform. This multi-tenant capability allows MSPs to manage multiple business units from a single Ascent instance.

Overview​

The Organizations module allows you to:

  • Create and manage separate organizations
  • Configure organization-specific settings
  • Manage organization membership
  • Control data isolation between organizations

Managing Organizations​

Viewing Organizations​

Navigate to Platform → Organizations to see a list of all organizations in your Ascent instance.

Creating an Organization​

  1. Click + Add Organization
  2. Enter the organization details:
    • Organization name
    • Subdomain (for the organization's URL)
    • Contact information
  3. Click Save

Editing an Organization​

  1. Click on an organization from the list
  2. Modify the details as needed
  3. Click Save Changes

Organization Settings​

Each organization can have its own:

  • Branding (logo, colors)
  • Regional settings (timezone, currency)
  • Email configuration
  • Integration settings

Multi-Tenant Architecture​

Ascent uses a multi-tenant architecture where:

  • Each organization's data is isolated
  • Users can belong to multiple organizations
  • Platform admins can access all organizations
  • Organization admins can only access their own organization

Best Practices​

  1. Use descriptive names - Choose clear organization names that identify the business entity
  2. Set up proper roles - Assign appropriate access levels to organization members
  3. Configure branding - Customize the look and feel for each organization
  4. Regular audits - Review organization membership periodically