Platform Users
Platform Users management provides administrative control over all user accounts across your Ascent instance.
Overview
The Platform Users module allows you to:
- View all users across all organizations
- Manage user authentication
- Reset passwords
- Deactivate accounts
- View user activity
User Management
Viewing Users
Navigate to Platform → Users to see a comprehensive list of all users.
The user list shows:
- User name and email
- Organization membership
- Role assignments
- Last login time
- Account status
User Actions
From the user list, you can:
- View details - See full user profile
- Edit - Modify user information
- Reset password - Send a password reset email
- Deactivate - Disable the user account
- Delete - Permanently remove the user
User Roles
Users can have different access levels:
| Role | Description |
|---|---|
| Platform Admin | Full access to all platform features |
| Organization Owner | Full access within their organization |
| Organization Admin | Administrative access within their organization |
| Member | Standard access for day-to-day work |
Security
Authentication
Ascent supports:
- Email/password authentication
- Single Sign-On (SSO) integration
- Two-factor authentication (2FA)
Password Policies
Configure password requirements:
- Minimum length
- Complexity requirements
- Expiration period
- History restrictions
Best Practices
- Regular access reviews - Periodically review user access
- Principle of least privilege - Grant only necessary permissions
- Offboarding process - Deactivate accounts promptly when users leave
- Enable 2FA - Encourage or require two-factor authentication